Terms of Use

Agreement

These Terms of Use and Licensed Application End User License Agreement ("Terms" or "EULA") govern your use of the ULO AI Learn mobile application (the "Licensed Application" or "App") provided by Cyborgate ("Licensor," "we," "us").

By downloading, installing, or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

These Terms are between you and Cyborgate only. Apple Inc. ("Apple") is not a party to this EULA and is not responsible for the App or its content, except as required by the App Store terms and Apple's standard Licensed Application EULA requirements.

Where required, these Terms are intended to be consistent with Apple's Standard Licensed Application End User License Agreement. If there is a conflict with mandatory App Store rules, those rules control to the extent required.

Scope of License

Licensor grants you a limited, non-exclusive, non-transferable, revocable license to use the Licensed Application on Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

This license does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time, except as otherwise permitted by Apple's Usage Rules (for example Family Sharing, where applicable).

You may not rent, lease, lend, sell, redistribute, or sublicense the App. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or permitted by licensing terms governing use of open-source components included with the App).

Any attempt to do so is a violation of the rights of Licensor and its licensors. The terms of this license will govern any upgrades provided by Licensor that replace and/or supplement the original App, unless such upgrade is accompanied by a separate license.

Description of the Service

ULO AI Learn provides language-learning features that may include:

• AI tutoring and free-talk conversation practice
• Text and voice translation
• Role-play practice scenes
• Personalised roadmap lessons and progress tracking
• Pronunciation and quiz-style practice
• Optional practice reminders

Features may change over time. Many features require an internet connection and third-party AI services. We do not guarantee uninterrupted or error-free operation.

Consent to Use of Data

You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services related to the App.

Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you, consistent with our Privacy Policy.

Free Access, Trials & Subscriptions

New users may receive limited free practice time (for example about ten minutes) before features lock behind a subscription. Separately, Apple may offer an introductory free trial on the weekly Pro subscription when configured in App Store Connect.

ULO AI Learn Pro is offered as an auto-renewable subscription (weekly product identifier example: uloproweekly), billed through your Apple ID via the App Store:

• Payment will be charged to your Apple ID account at confirmation of purchase.
• Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage and cancel subscriptions in Settings → [your name] → Subscriptions.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription where applicable.
• Price and trial length are shown in the App and App Store at purchase time.
• Refunds are handled by Apple under Apple's refund policies.

Acceptable Use

You agree not to:

• Use the App for unlawful, harmful, harassing, or abusive purposes.
• Attempt to disrupt, scrape, reverse engineer (except as allowed by law), or overload the App or its providers.
• Submit content that infringes others' rights or contains malware.
• Misrepresent your identity to obtain free trials or discounts fraudulently.
• Use the App to generate or share content that violates applicable law.

We may suspend or terminate access for violations.

User Content

You retain ownership of text and voice content you submit. You grant Licensor a limited license to process that content solely to provide App features (for example, tutor replies, translations, quizzes).

You are responsible for the content you submit and for not sharing confidential or sensitive information in chat or translation.

AI & Educational Disclaimer

AI-generated explanations, quizzes, translations, and feedback may contain errors or outdated information. ULO AI Learn is a learning aid, not a substitute for professional teachers, certified exams, legal or medical advice, or official language certifications.

Always verify important translations and exam-related information with authoritative sources.

Intellectual Property

The App, branding (including "ULO," "ULO AI," and related marks), design, characters, and software are protected by intellectual property laws. You may not use Licensor's trademarks without prior written permission.

No Warranty

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall Licensor's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars (USD $50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

Apple-Specific Terms

If you obtained the App from the Apple App Store, you acknowledge and agree that:

• These Terms are concluded between you and Licensor only, and not with Apple. Licensor, not Apple, is solely responsible for the Licensed Application and its content.
• Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
• In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Licensor's sole responsibility.
• Licensor, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, Licensor, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by these Terms.
• Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.
• You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Export / Compliance

You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list.

Termination

This license is effective until terminated by you or Licensor. Your rights under this license will terminate automatically without notice from Licensor if you fail to comply with any term(s) of this license. Upon termination of the license, you shall cease all use of the Licensed Application and destroy all copies, full or partial, of the Licensed Application.

Governing Law

Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Licensor shall be governed by the laws of the jurisdiction of Licensor's principal place of business, excluding its conflicts of law provisions. You and Licensor agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction to resolve any dispute or claim arising from this Agreement.

If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of a country where mandatory consumer protection laws of your country of residence apply, those laws may also protect you.

Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.

Changes

We may update these Terms from time to time. We will revise the "Last Updated" date on this page. Continued use of the App after changes constitutes acceptance of the revised Terms.

Contact

Questions about these Terms or the EULA?

Cyborgate
App: ULO AI Learn (com.cyborgate.aitutor)
Email: support@cyborgate.com
General: contact@cyborgate.uk

Related: Privacy Policy
Apple Standard EULA (reference): apple.com/legal/.../stdeula